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Our ambition: Creating New Grounds

Managing directors Susanne Maisch and Frank Lüttschwager

Since we started EARSandEYES back in 1998, as one of the first research agencies for online market research, a lot has happened and a lot has changed. Some things have stayed the same, though: Then and now, we were and are dedicated market researchers and consultants and passionate about what we do.

We want to understand your needs and the problems you need resolved. This is why we ask you questions. And we listen to you. Because our customised research designs and tools are specifically tailored to your individual needs. As a full-service agency that carries out global surveys, we can select the right qualitative and quantitative methods from the numerous options available to us.

The result is that you do not just receive numbers and data, but solutions which will really move you forward in reaching a decision. Solutions that are clear, well set out and to the point.

In some areas, less and less time is available in which to conduct market research; because of this we have since 2017 been offering companies kvest, allowing them to carry out automated pretests within 48 hours. The results are available for download via an interactive dashboard.

All this is available through our excellently trained and experienced research consultants and thanks to the high technical competence of our IT department.

Because our survey software EaESI, which we program ourselves, gives us a high degree of flexibility and innovativeness. In our own in-house access pool, we set great store by quality and use multi-stage testing procedures to ensure this.

All that is what EARSandEYES stands for. And that is what we stand for.

Susanne Maisch and Frank Lüttschwager
Managing Partners and Founders of EARSandEYES

EARSandEYES in numbers

Pioneer of online market research

When we first started doing online surveys among respondents shortly before the turn of the millennium, Internet coverage in Germany was at just ten percent. Today, online research is a matter of course and the sector is one of the innovation drivers of the industry.

EARSandEYES has been part of that development – right from the start.

More than 20 clients with whom we have been working for more than ten years
Worldwide research in more than 30 countries
We have developed more than 40 market research tools

Consistency, versatility and flexibility are among the qualities that our clients appreciate most in us. The result is that we have been working with many of our customers for a long time, and they regularly entrust us with demanding projects with an international focus and individual technical demands.

Personal contact with more than 80% of our panel members

More than quality assurance: Through our own access panel, we can draw on more than 23,000 consumers in Germany at any time. But the members of our panel are not just numbers for us – what distinguishes our panel from others is that the community is active and well-maintained, leading to results of consistently high quality and an extremely good response rate.

We are happy to help you!