Our aspirationWE LET YOU SHINE
We enable you to make strategically successful developments and decisions through innovative and targeted solutions for all market research questions. Shine with research insights and recommendations that you and others in your company can use immediately.
To fulfil this value proposition, we ask you questions, listen to you and develop your customised research design. The result is not just numbers and data, but solutions that help you and your team make better decisions.
For questions that require ad-hoc results, we offer you the possibility with kvest.com to carry out automated pre-tests within 48 hours, the results of which are available for download in an interactive dashboard.
All this is guaranteed by our competent and innovative team, which will meet you at eye level.
Founder, Managing Director and Partner of EARSandEYES
We are EARSandEYES
What makes EARSandEYES special? The people, of course. With passion, know-how and creativity, we have been conducting market research in all its facets for around 25 years.
Feel Good Managerin
EARSandEYES - our story
For a quarter of a century we have been conducting market research from Hamburg for the whole world. In doing so, we always keep the economic and social requirements of our clients and society in mind. We are constantly developing and this benefits our clients and our employees. We are proud to be EARSandEYES!
We are the first market research institute to develop a research tool for the Internet marketplace that quickly, easily and cost-effectively tests and evaluates a realistic online purchasing situation in the relevant competitive environment. Our latest in-house development goes live. Impressively close to reality, we simulate an increasingly relevant point of sale - the online store.
Our new vision focuses precisely on those who are close to our hearts: Our clients. We support you in being successful and let you shine; through bold, creative and pragmatic solutions. How? We make sure that research findings and recommendations really reach the company and can be adapted immediately.
Bäm - we are proud and happy: The TouchPoint-Optimizer: A New Approach to Marketing Budget Allocation, developed by Eucerin, EARSandEYES, IfaD and University of Applied Sciences Europe, is the winning project of the Innovation Award 2020 of the Berufsverband Deutscher Markt- und Sozialforscher e.V. (BVM).
With kvest.com, we are opening a platform for automated pre-tests in October. Kvest is based on an idea that has driven our founders since the late nineties: fast, valid market research based on standardised survey models.
As part of our systematic innovation management, we accompany our clients throughout the entire innovation process. The basis for our comprehensive consulting services is the EARSandEYES InnoCircle, a "map" of the phases in the innovation process, based on the Stage-Gate® model created by Robert Cooper.
Our virtual sales shelf, which allows product packaging, pricing and portfolios to be tested in a realistic sales environment, will be equipped with a three-dimensional product display for an even more realistic feel.
With the Online Discussion Board (also a proprietary development), we enable our customers to collect qualitative data flexibly and efficiently. A little later, we expanded our offer with the mobile app MindJournal, another tool for developing and directly addressing younger, tech-savvy target groups.
As a technology-driven market research institute, we are one of the first to optimise our surveys for output on mobile devices; responsive questionnaire design is now a prerequisite for high participation rates even in hard-to-reach target groups.
Our own IT department is a feature that still sets us apart from many of our competitors today: The synthesis of sound consulting services and individual, customer-specific technical solutions. Do you have a special request? Challenge us!
The current longest-serving employee (besides the management) joins the EARSandEYES team. Flat hierarchies and a family-like way of dealing with each other are still a central part of our corporate culture and result, among other things, in a low staff turnover.
EARSandEYES is founded by Frank Lüttschwager, Susanne Maisch and Oliver Leisse in Hamburg. We are one of the first online market research institutes in Germany to launch our self-programmed survey software EaESI. Meanwhile the established institutes are still asleep.