Listening and understanding

How and why? Our top priority is not just to understand consumers, but also our own clients’ needs. We follow your train of thought, think ahead and inspire you.

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Systematic innovation

You can benefit from our systematic innovation management, which provides support throughout your entire innovation process – from insight generation through to launching the final product.

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Our ambition

We provide you with reliable foundations using customised research approaches based on 20 years of experience and offering excellent value for money. Market research that helps you move forward.

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Why EARSandEYES?

Customised full service

We think in terms of solutions. We offer you advice on the optimum research design for answering your specific question, before implementing it as a survey and finally presenting results that are exactly to the point and will head you in the right direction. Always tailored to your own individual needs.

Global surveys

Many of our clients operate on an international level. This means we have many years of extensive experience in carrying out multilingual studies in many different markets and cultures, in global employee attitude surveys and in classical focus groups throughout Europe.

Qualitative research

From extensive basic research through to supplementary qualitative modules, we select the right approach or the right combination of approaches for you from the entire range of qualitative and quantitative methods.

Own online panel

Since 1998, we have been operating our own, segmented online access pool in Germany. This offers excellent quality thanks to careful maintenance, as reflected by its very good response rates, for example. And we apply the same high quality standards when selecting our partners for international studies.

Individual technology

In contrast to virtually every other full-service agency, we program our own survey software. This gives us an almost unlimited range of possibilities when deploying it, while also continuing to develop it and so always remaining one step ahead. We can implement special customer requests, tailor-made and in next to no time.

20 years of experience

As pioneers of online research, we have carried out more than 2.5 million interviews since 1998, and we look back with pride and with pleasure on the business relations with our clients, some of which stretch back for decades. Since these clients are often from the field of FMCGs, OTC and finance, we have accumulated tremendous expertise in those industries.

More from our range of services

Virtual Shelf – the 3D sales shelf

We use our 3D shelf to simulate the PoS more realistically than ever before. This not only saves you time, but most of all a great deal of money.

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Omnibus – the versatile multi-topic survey

Our omnibus surveys provide you with the basis for making strategic decisions, without having to commission an entire study of your own.

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First-class service, excellent transparency

Results of the image study “Insider Tips Smaller Agencies 2018” by marktforschung.de

  • Highest aided awareness (55%) among the smaller full-service providers
  • 3rd place in overall satisfaction and in “First Choice”
  • Medals in categories “Transparency” and “Service Orientation”
  • Insider Tips Smaller Agencies Medaille Service. Bild: marktforschung.de
  • Insider Tips Smaller Agencies Medaille Service. Bild: marktforschung.de

Some of our satisfied clients

  • Logo Beiersdorf
  • Logo Klosterfrau
  • Logo SCA

“Working with EARSandEYES always furnishes us with ready-to-use results that are based on our operative business, as well as recommendations derived from them.”

Thomas Kopf, MCM Klosterfrau Vertriebsges. mbH

“I would like to thank you and the team for enduring the ever-changing requirements and challenges during the preparations for the test with such good humour – and then going on to deliver the results in record time.”

Svenja Gutzke, SCA Hygiene Products Vertriebs GmbH

“EARSandEYES provides the ideal starting point for understanding consumers and developing consumer-based insights. We look forward to further projects.”

Julia Bernitzki, Bahlsen GmbH & Co. KG